Support
We're here to help with The Sprout on the web and in the app.
Get help
Have a question, found a problem, or need help with your account or a purchase? Email us at thesprout.ai@gmail.com and we'll get back to you, typically within 1–2 business days. Please include the email address associated with your account and a description of the issue so we can help faster.
Frequently asked questions
What is The Sprout?
The Sprout creates AI-generated, print-ready educational worksheets for children ages 3–10. Accounts are created and managed by adults — parents, teachers, and caregivers — who set up child profiles and choose activities.
What kind of worksheets can I make?
Math (counting, addition, subtraction, and more), literacy and phonics, coloring pages, pattern and matching activities, and other fine-motor practice. The feed is personalized to each child profile's age.
Can I download and print the worksheets?
Yes. Every worksheet is designed to be printed at home or in the classroom. Open a worksheet and use the print option, or print from your browser.
Is The Sprout free? What are tokens?
You can browse and use many worksheets for free. Some printable worksheets are unlocked with tokens, which you can purchase in the iOS app through Apple's in-app purchase. Your token balance is shown in the app.
How do I delete a child profile or my account?
You can edit or delete a child profile at any time from your profile list. To delete your entire account and all associated data, open the iOS app, tap the gear icon at the top of the profile screen to open the Account screen, then tap Delete Account and confirm. This is permanent and cannot be undone. See our Privacy Policy for details on data handling.
Accounts & data
You sign in with Apple or Google; children never create accounts or sign in themselves. You can review, edit, or delete child profiles, and delete your account entirely, at any time. For how we collect, use, and protect information, see our Privacy Policy. To request access to or deletion of your data, email thesprout.ai@gmail.com.
Purchases & refunds
Tokens are purchased through Apple's in-app purchase system in the iOS app. Apple handles billing — we never see your card details. To view your purchase history, manage subscriptions, or request a refund, use Apple's "Report a Problem" page. If a token purchase didn't credit your balance, email us and we'll make it right.
Contact us
The fastest way to reach us is email: thesprout.ai@gmail.com. We read every message.